Credit Card Impact on “Entitled” Generation

One of the stereotypes used to describe the newest generation in the office is “entitled.” While many seasoned professionals think their younger workers use the phase “I deserve…” too often, I’d like to highlight one reason your young talent has gained this perspective.

Thanks to the widespread adoption of credit cards for personal use in the 1980s, as long as your family wasn’t in poverty, most kids got whatever they asked Santa for on Christmas morning. The 20-somethings’ parents didn’t want to deprive their children of the latest video game or fashion trend, so as to keep their kids with the cool crowd and not make the children endure the disappointment they once felt when Santa didn’t bring them the new bike they wanted. Even if this generation’s parents couldn’t afford it (in regards to living within their means), they were able to charge the latest gaming console or brand name pair of jeans to bring smiles to their children’s faces (and their own).

So, since they’ve not been disappointed too often in their lives and have nearly always gotten what they’ve asked for, one could begin to understand their sense of entitlement. Does it make it okay? No. But every generation had something new to learn when they entered the workforce, and this new cohort brings so much to the table that they are worth hiring, worth mentoring and worth listening to.

If your office needs strategies for managing multi-generational teams or helping your young talent meet the expectations of your experienced leaders, contact us.

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